gbajo's Privacy Policy
How your personal information is collected, stored, and kept secure — gbajo's transparent and detailed privacy policy.
Introduction and Scope
gbajo ("we", "our", "the company") operates a safe and transparent online casino and sports betting platform for players in Bangladesh. This privacy policy ("Policy") applies to all individuals ("user", "you") who use the gbajo.cam website.
Through this Policy we want to make clear what personal information we collect, why we collect it, how it is used, and what your rights are. When you create an account on gbajo, use the platform, or contact us, you are giving your consent to this privacy policy.
Important: gbajo provides services only to individuals aged 21 and above. We do not knowingly collect any information from minors.
If you have any questions after reading this Policy, please contact us at: [email protected]
Data Collection
gbajo collects user information in several ways. A detailed description of this information is provided below:
2.1 Registration Information
When creating an account we collect the following information:
- Full name: To verify your legal identity.
- Date of birth: To confirm that you are 21 years of age or older.
- Email address: For account communication and security.
- Mobile number: For identity verification and important notifications.
- Banking information: To process financial transactions (bKash, Nagad, Rocket, bank transfer).
- National ID or passport number: For KYC verification.
2.2 Usage Data
The following information is collected automatically while you use the platform:
- IP address and device identifier information
- Browser type, operating system, and platform
- Time and duration of site visits
- Page navigation patterns and click data
- Gaming history, bet amounts, and win/loss records
- Transaction history and amounts
2.3 Information from Communications
When you contact us via live chat support or email, the content of that conversation, the time, and the nature of the request may be recorded. This helps us improve the quality of our service.
Purpose of Data Use
gbajo uses collected information only for specific and legitimate purposes. The purposes for which we use your information are:
- Account management: Your information is used to create, verify, and keep your account secure.
- Processing financial transactions: To complete deposit and withdrawal requests quickly and securely.
- Identity verification (KYC): To comply with applicable regulations and prevent financial fraud.
- Service improvement: To analyze user experience and make the platform easier and more useful.
- Security: To detect unauthorized logins, fraud, and misuse.
- Customer support: To resolve your issues and respond to inquiries.
- Responsible gaming monitoring: To identify signs of gaming addiction and provide assistance when needed.
- Legitimate promotions: Subject to your consent, to inform you about relevant offers and bonuses.
gbajo never sells your information to third parties. Data sharing is described in detail in Section 5.
Cookies and Tracking
When you visit the gbajo.cam website we use cookies and similar technologies. Cookies are small text files stored on your device.
4.1 Types of Cookies We Use
- Essential cookies: Required to maintain login sessions and security. These cannot be disabled.
- Functionality cookies: Help remember your language preferences and settings.
- Analytics cookies: Used to monitor and improve how the site is used.
- Session cookies: Deleted automatically when the browser is closed.
4.2 Cookie Controls
You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect some important functions of the platform.
Sharing Data with Third Parties
gbajo gives your privacy the highest priority. We do not sell, rent, or transfer your personal information for commercial purposes. However, data may be shared in the specific circumstances below:
5.1 Service Providers
Necessary information may be shared with trusted third parties to provide payment processing (bKash, Nagad, Rocket, and bank transfer), technical infrastructure, and customer support services. All such partners operate under strict confidentiality agreements.
5.2 Legal Obligations
We may be required to provide necessary information to relevant authorities as part of a court order, a regulatory body's request, or a legal process.
5.3 Fraud and Scam Prevention
Necessary information may be shared with relevant authorities or investigative bodies to prevent financial fraud, money laundering, or other illegal activities.
5.4 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred, however the new entity will be required to maintain the same privacy standards.
Data Retention and Deletion
gbajo does not retain your information beyond what is necessary. Data retention periods are determined as follows:
- Active accounts: All information is retained for as long as the account remains active.
- Financial transaction records: Retained for a specified period after account closure in accordance with legal and regulatory obligations.
- KYC documents: Retained for a set period in accordance with applicable regulations.
- Log files and session data: Retained for a limited period for security review, then deleted automatically.
- Marketing profiles: Deleted immediately upon withdrawal of your consent.
If you request account closure, we will arrange to securely delete your information as quickly as possible, except for information that is legally required to be retained.
Data Security Methods
gbajo uses industry-standard technology and methods to protect your information. Our security measures include:
- SSL encryption: All data transmission on the site is secured through SSL/TLS encryption.
- Data encryption: Stored sensitive information (passwords, financial details) is kept in encrypted form.
- Secure payment gateway: All financial transactions are completed through secure and verified payment channels.
- Access controls: Only authorized staff can access user information.
- Regular security audits: Regular security reviews are carried out to identify system vulnerabilities.
- Two-step verification: A two-step verification option is available for account security.
- Data backup: Regular secure backups are taken to protect against data loss.
No organization can fully guarantee 100% security for data transmitted over the internet. However, gbajo is committed to maintaining the highest level of technical protection at all times.
User Rights
As a gbajo user, you have certain important rights regarding your own information:
8.1 Right to Access
You may request a copy of the information we hold about you at any time.
8.2 Right to Correction
If your information is incorrect or out of date, you may contact us to request a correction.
8.3 Right to Deletion
Where there is no legal obligation, you may request the deletion of your information. This right also applies when closing your account.
8.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes and withdraw your consent.
8.5 Right to Data Portability
You may request a copy of your information in a structured, machine-readable format.
To exercise these rights, email [email protected]. We will respond to your request as quickly as possible.
Protection of Minors
gbajo is strictly committed to protecting minors. Our platform is for individuals aged 21 and above only.
- Age verification is required at the time of registration.
- We do not knowingly collect information from anyone under the age of 21.
- If it comes to our attention that we hold information belonging to a minor, we will immediately delete that information and close the account.
- If you become aware of a minor registering or accessing the platform, please notify us at [email protected].
Parents and guardians are requested to monitor minors' device use and to use parental control software where necessary.
Policy Changes
gbajo reserves the right to change or update this privacy policy from time to time. If any significant changes are made to the Policy:
- The "Last updated" date at the top of the Policy will be changed.
- Registered users will be notified by email.
- A notice will be displayed on the platform for significant changes.
If you continue to use the platform after changes are made, you will be deemed to have consented to the updated Policy. If you do not agree to a policy change, the option to close your account remains open at any time.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:
- Email: [email protected]
- Live Chat: 24/7 support available directly on the platform
- Response Time: We generally respond to your requests as quickly as possible on business days
When submitting a privacy-related complaint or request, please use your registered email address so we can verify your identity quickly.